Question 1

What are the hoarding clearance levels?

Accepted Answer

Hoarding severity is typically classified on a 1-7 scale, from mild clutter (Level 1) to severe, structurally compromised hoarding (Level 7). EndoKlean provides clearance services across all levels, with a non-judgemental, trauma-informed approach.

Question 2

Does EndoKlean clear hoarded properties for social services or housing associations?

Accepted Answer

Yes. EndoKlean regularly works with social workers, housing officers, and care providers to clear hoarded properties, supporting safeguarding cases and hospital discharge situations.

Question 3

Is hoarding clearance carried out discreetly?

Accepted Answer

Yes. EndoKlean provides a discreet, non-judgemental service, working with respect and care to leave the property clean, safe, and liveable again.

Question 4

Does EndoKlean dispose of waste legally after a hoarding clearance?

Accepted Answer

Yes. EndoKlean is a fully licensed waste carrier (EA Waste Carrier Licence CBDU634026) and provides waste transfer notes as standard.

Question 5

How quickly can EndoKlean respond to a hoarding clearance job?

Accepted Answer

EndoKlean offers a same-day response for urgent cases, assessing and beginning jobs without delay where needed.